Frequently Asked Questions
All your burning questions answered
How much does it cost?
Special offer at the moment for companies with up to 2 bookable people is £29 per month. With a monthly rolling contract – not a long yearly one. This service is normally £49 per month so don’t miss out. For other size companies please view the pricing page.
Will you install any software on my computer?
The Booking software sits on our secure servers which means all you need is internet access and your login and password to access all your bookings and customer records.
What is the minimum contract period?
We believe that once you start using our software you won’t want to give it back! Therefore, we ask for no more than a 30 day notice period. You can cancel any time you want.
How much do you charge for technical support?
We do not charge any extra for technical support, it is part of our commitment to you to provide help and support within the weekly fee when ever you need it.
How do the my clients use the system?
Your clients simply visit your booking system from a ‘book now’ link on your web site or by going directly to the booking system URL, (supplied when you order your booking site) from there they select the appointment they want and choice the available appointment time they want.
How long will my site take to setup?
We can setup your new Booking System within a couple of hours if you need to be up and running quickly. We prefer to chat with you and make sure everything is setup exactly how you need it, this can take a couple of days but we will discuss your preferences with you every step of the way.
How secure are the booking sites?
Security is our number one priority. All sites come have an SSL Certificate so any information entered is privately sent between computers. We also have encrypted messaging between you and your patients which cannot be read by anybody else. We will ask you to not give out your password to anybody and to keep a good password (i.e. not ‘password123’) to keep yourself safe.
Can you view the sites on a mobile device?
All booking sites can be viewed and changed mobile phones and tablets using the browser functionality. We don’t have an app yet.