Frequently Asked Questions

All your burning questions answered

How much does it cost?

Special offer at the moment for companies with up to 2 bookable people is £29 per month. With a monthly rolling contract – not a long yearly one. This service is normally £49 per month so don’t miss out. For other size companies please view the pricing page.

See pricing here

Will you install any software on my computer?

The Booking software sits on our secure servers which means all you need is internet access and your login and password to access all your bookings and customer records.

What is the minimum contract period?

We believe that once you start using our software you won’t want to give it back! Therefore, we ask for no more than a 30 day notice period. You can cancel any time you want.

How much do you charge for technical support?

We do not charge any extra for technical support, it is part of our commitment to you to provide help and support within the weekly fee when ever you need it.

How do the my clients use the system?

Your clients simply visit your booking system from a ‘book now’ link on your web site or by going directly to the booking system URL, (supplied when you order your booking site) from there they select the appointment they want and choice the available appointment time they want.

How long will my site take to setup?

We can setup your new Booking System within a couple of hours if you need to be up and running quickly. We prefer to chat with you and make sure everything is setup exactly how you need it, this can take a couple of days but we will discuss your preferences with you every step of the way.

How secure are the booking sites?

Security is our number one priority. All sites come have an SSL Certificate so any information entered is privately sent between computers. We also have encrypted messaging between you and your patients which cannot be read by anybody else. We will ask you to not give out your password to anybody and to keep a good password (i.e. not ‘password123’) to keep yourself safe.

 

All of our services are currently hosted in Amazon Web Services (AWS) which is fully GDPR compliant, for more information please visit https://aws.amazon.com/compliance/gdpr-center/
Slightly more technical: 
The database specifically, is protected through firewall rules set up in AWS which only allow traffic from specific internal networks such as from the booking system web server. External access is not allowed. The database is backed up automatically on a daily basis and all backups are stored and maintained by AWS.
Can you view the sites on a mobile device?

All booking sites can be viewed and changed mobile phones and tablets using the browser functionality. We don’t have an app yet.

What support can I expect off you?
We will be there with you every step of the way. From your initial purchase to setting up your first service and years down the line. Just an email away. Once you are all set up we generally run an email support service where your problems will be quickly looked at.

Contact Us

Speak to Kerry about your new booking system Mon-Fri 10am-6pm

01925 396 220

or Email Kerry here

Introductory Offer

For a limited period

Only £29 per month

Order Now

If you have a question of your own not answered here please send us a quick message below

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